INTRODUCTION
TQM is based on the principle that the quality of the products is the responsibility of everyone
involved with the creation or consumption of the products or services offered by an organization
including management, workforce, suppliers and customers, in order to meet or exceed customer
expectations. Since last few years it has generated a growing interest in various sectors of economy
such as manufacturing, services, government and education in different countries around the world.
In absence of required standards by the company the international business is impaired, preference is
given to those who are following maximum standards and also implementing it wherein they tend to
gain confidence of consumers in India & at international level. This problem insighted me to go for a
short descriptive research study on ‘Quality Trends in Indian Manufacturing sector. The study will
help us to understand a co-relation of quality with success of business.