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“Good Governance is putting people at the center of the development process.”- Prime Minister of India,
Mr. NarendraModi
ICT have made a profound impact on every aspect of human life including work and business and
contributed tremendously to the competitiveness of the nation through social and economic development.
Hence, in the global era, India has taken large number of initiatives for e-governance. Sustained efforts
have been made at multiple levels to improve the delivery of public services and simplify the process of
accessing them.