ABSTRACT

Business process reengineering(BPR) is major element of change in large organization to sustain in present customer oriented market. BPR refers to the radical redesign of a business process to gain dramatic improvements in performance measures such as cost, quality, service, and speed (Hammer and champy 1993).today’s market depend upon customer and competition.  Small and medium sized enterprises(SMEs) faces stiff competition of large scale organization from the globe. SMEs played crucial role in development of India. But due to use of traditional methods and many other problems like finance, non availability of skill labor failure rate of SMEs are higher. If SMEs used BPR as tool to achieve radical redesign to achieve dramatic improvement in performance they can survive in today’s stiff competition. BPR helps for SMEs to attain  their objectives

Keywords; Business process reengineering (BPR), Dramatic improvement, Indian economy, Small and Medium Sized Enterprises (SMEs), objective attainment