Artificial intelligence is to develop intelligence in the machines or software and provide them the ability
to think as humans John McCarthy is known as the father of Artificial Intelligence. Artificial intelligence
is based on various disciplines of a science and technology such as Biology Computer Science,
Psychology, Linguistics, Mathematics, and Engineering. Companies can use the AI machines algorithms
to identify patterns and insights into the huge amount of data. AI can help them take decisions faster and
improve their position in the competitive business world. Gartner said that more than 79% of customer
interactions will be managed without a human by 2020.