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E-Service Delivery-A Comparitive Study of SETU, Maha e-Seva Kendra(CSC) and MahaOnline
Dr. Prajakta Warale , Dr. Hemlatha Diwakar
Many countries have realized the importance of adopting e-Government as a tool for providing effective
and citizen-centric services. E-Government uses ICT for delivering government services, exchange of
information and integration of various unconnected systems between governments, employees, citizens
and businesses. It helps in the efficient retention, recovery and quick dispersal of information as well as
automation of front-end and backend processes at government offices.(Warale,Diwakar,2016).