E-SERVICE DELIVERY-A COMPARITIVE STUDY OF SETU, MAHA E-SEVA KENDRA(CSC) AND MAHAONLINE
Many countries have realized the importance of adopting e-Government as a tool for providing effective and citizen-centric services. E-Government uses ICT for delivering government services, exchange of information and integration of various unconnected systems between governments, employees, citizens and businesses. It helps in the efficient retention, recovery and quick dispersal of information as well as automation of front-end and backend processes at government offices.(Warale,Diwakar,2016).