Theoretically e-Governance is an ideal development strategy for underdeveloped nations as it can create SMART government. In fact countries like India has proven this fact by implementing e-Governance at regional level successfully. Electronic Commerce is accepted as on organizational strategy and approach that facilitates global market with unprecedented opportunities for organizations with remarkable cost savings. E-commerce is the best strategy and medium of instruction that are more efficient and flexible. As far as Sri Lankan hoteliers are concerned, it is evident that they are struggling on integrating e-commerce into their business process. As a result, online Travel Agencies (OTAs) like Booking.com are offering Sri Lankan hotel rooms at rock bottom prices while respective hoteliers charging higher prices from direct booking customers including domestic travelers. In this research a user centric approach was adapted. Main collection of data done through a web survey and web content analysis.